(4.3 / 5)1493+ Ratings

Ajio.com Reviews

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Overall Rating

4.3
9 Reviews
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About Ajio.com

Ajio.com is an e-commerce platform that offers a wide range of products and services. It is a subsidiary company of Reliance Retail, founded by Mukesh Ambani. The platform provides a variety of fashion products for men, women, and kids. These include casual wear, ethnic wear, party wear, formal wear, and Indie specialty wear collections specially created by boutiques and designers from India and all over the world.

In addition to clothing, Ajio.com also offers jewelry, footwear, night and loungewear, innerwear, accessories, bags, belts and wallets, sunglasses and frames, and watches. The platform also provides home essentials such as blankets, quilts, cushions, pillows, rugs, carpets, mats, curtains, kitchenware, serveware, drinkware, table linen sets, stationery, organizers, home decor items, bath towels, robes, hand & face towels, towel sets, bath curtains & mats, bathroom organizers, laundry baskets & dryers, and holders.

Ajio.com ensures 100% handpicked quality and offers 30-day returns. The platform also provides multiple payment methods for the convenience of its users. Ajio.com is committed to delivering all products to their consumers in a timely fashion. If a consumer is not satisfied with the product quality, Ajio.com allows for product exchanges or a complete refund of the payment. The platform also respects user privacy and ensures that user information is not disclosed to any third party.

Ajio.com Pros & Cons

Pros of Ajio.com:

  • Unique Collection: Offers a diverse range of trendy and indie brands, catering to the latest fashion trends.
  • Competitive Pricing: Provides affordable prices on its curated collection, making fashion accessible to a broader range of consumers.
  • Hassle-Free Shopping Experience: Known for its user-friendly interfaces, seamless navigation, and secure payment options.
  • Customer-Centric Approach: Offers prompt customer support and curated collections, which have garnered positive user experiences and reviews.
  • Easy Returns and Exchange: Features easy returns and exchange policies, ensuring customer satisfaction.
  • Multiple Payment Options: Provides multiple payment options including net banking, select credit and debit cards, AJIO Wallet, and cash on delivery.

Cons of Ajio.com:

  • Poor Customer Service: Many customers have reported difficulties in getting in touch with customer support, with some experiencing no response at all.
  • Quality Issues: Some customers have received low-quality products, such as hard soles on shoes that caused pain.
  • Delivery Issues: There have been complaints about delayed deliveries and incorrect orders, with some customers not receiving their products on time.
  • Refund Issues: Consumers have reported difficulties in getting refunds for returned items, with some orders showing as return cancelled without any resolution.
  • Inconsistent Quality: Some products have been described as third-class quality, with loose threads and poor stitching.

Overall, while Ajio.com offers a diverse range of products at competitive prices, its customer service and delivery issues have been significant concerns for many customers.

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Ajio.com Customer Reviews (9)

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Sigurbjörg Angantýsdóttir
Sigurbjörg Angantýsdóttir
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Feb 12, 2023
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Rajiv Maandag
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Feb 11, 2023
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Ajio.com Customer’s Q&A

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Ajio.com Features and Benefits

Ajio.com is a fashion-forward platform that offers a unique mix of trendy and indie brands, providing shoppers with a diverse range of fashion options. Here are some key features and benefits:

  • Unique Collection: Ajio caters to the latest trends and diverse customer preferences. It stands out by offering a wide selection of styles that are not commonly found on other e-commerce platforms.
  • Competitive Pricing: Ajio offers competitive pricing on its curated collection, making fashion accessible to a broader range of consumers.
  • Hassle-Free Shopping Experience: Known for its user-friendly interfaces, seamless navigation, and secure payment options. It provides a seamless shopping experience through its mobile app.
  • Customer-Centric Approach: Ajio is known for its prompt customer support and curated collections. It has garnered positive user experiences and reviews, establishing trust and credibility among its customer base.
  • Sustainable Practices: Ajio is committed to reducing the environmental impact of their operations.
  • Community Development: Actively involved in community development programs and social causes.
  • Easy Returns and Exchange: Offers features like easy returns and exchange.
  • Multiple Payment Options: Provides multiple payment options.
  • Fast Delivery: Known for its fast delivery.

These features and benefits make Ajio.com a popular choice for online shopping. Happy shopping!

Ajio.com Pricing

Ajio.com Pricing:

  • Clothing:

    • Kurtis and Kurta sets: Starting at ₹299.
    • Shirts: ₹40 to ₹80.
    • T-shirts: Minimum ₹60.
    • Tops: Starting at ₹599.
  • Footwear and Accessories:

    • Prices vary based on the specific item, but generally, they offer a wide range of products at competitive prices.
  • International Shipping:

    • Ajio.com does not offer international shipping directly. However, you can use services like Shoppre to shop from Ajio and ship internationally. The shipping costs are calculated based on the higher of actual or volumetric weight per piece, with additional charges for consolidation and customs duties.

About ajio.com Payment Method?

AJIO.com offers multiple payment options to its users. These include payment through net banking facilities, payment through select credit cards, payment through select debit cards, payment through AJIO Wallet, and payments through cash on delivery. They also accept all major credit and debit cards including Visa, Mastercard, American Express, and Rupay. Additionally, AJIO works with digital wallets like Paytm, PhonePe, Google Pay, and Amazon Pay. Please note that AJIO reserves the right to add or delete payment options without prior notice to users.

Ajio.com FAQs

FAQ

How To Open A Ajio.com Account?

To open an account on ajio.com, follow these steps:

  1. Access the dedicated registration link.
  2. Start the registration process by enrolling as a supplier, ensuring to fulfill the stipulated requirements.
  3. Provide your credentials and office address.
  4. Submit essential documents, including your PAN card, account particulars, and a canceled cheque.
  5. Complete all requisite details, select a suitable product category, and inaugurate your business.

Remember to have the following documents ready: Aadhar card, current account details, company logo (if applicable), CIN and TAN certificate (for private/non-government companies), PAN card, GST details, optional MSME certificate, and brand certificate. After these steps, you can start selling your products on ajio.com.

FAQ

Ajio.com Alternatives

Here are the top alternatives to ajio.com:

  1. myntra.com
  2. adidas.co.in
  3. nykaafashion.com
  4. bewakoof.com
  5. nike.com
  6. lifestylestores.com

These sites offer a wide variety of stylish and trendy apparel, footwear, accessories, and more. From luxury designer clothes to budget-friendly pieces, there's a plethora of options available. Happy shopping!

FAQ

Does AJIO charge any fees for cancellations or returns?

All refunds, except for refunds to the AJIO Wallet, will be subject to applicable charges as may be deducted by the user's bank.
FAQ

What happens if a user returns a AJIO product after it has been delivered?

AJIO will initiate a refund within 2 (two) business days from the date it receives the returned product.
FAQ

How can I contact AJIO?

You can get assistance via their email address: customercare@ajio.com.
FAQ

Does AJIO accept post-dispatch cancellation of orders?

No, post-dispatch cancellation of orders are not accepted.
FAQ

Can a user cancel an AJIO order before it is dispatched?

Yes, a user can fully or partially cancel an order before it is dispatched from AJIO. Users can request cancellation by referencing the unique tracking identity number received from AJIO.
FAQ

What is the price range of products on Ajio.com?

The price range of products on Ajio.com varies widely depending on the type of product and brand. For instance, men's clothing prices start from ₹199. Women's fashion also comes in a range of prices, with various options for different styles and occasions. Additionally, Ajio.com often runs sales offering discounts of 50-80% off on men's, women's, and kids' fashion. However, the maximum discount you could get on your choice of product depends on the site discount threshold or coupon threshold, which could vary from 41% to 60% or higher or lower. Please note that these prices are subject to change and it's best to check the website for the most current prices.

FAQ

How can I track my order on Ajio.com?

To track your order on Ajio.com, follow these steps: 1. Visit the official Ajio website. 2. Click on the Order Tracking link. 3. Enter your Order ID and Mobile Number in the respective fields. 4. Click on the Track button to view the current status of your order.

Please note that if you have created an account, you can also track your Ajio order in your account. Simply login and go to Order History. Click into the order you wish to track.

FAQ

Does Ajio.com offer international shipping?

Yes, Ajio.com does offer international shipping, but it's not directly through their website. They ship to select countries with predetermined shipping charges. However, if you're a global shopper residing outside of India, you'll need a reliable courier service to ship your purchases. Services like Shoppre.com provide a solution for this. They offer a free virtual shipping address and ship internationally at low rates. They take care of everything from the moment you place the order with the store. Your shipment will be at your door in 3-6 business days no matter wherever in the world you are. So, while Ajio.com itself does not offer international shipping, you can still shop from Ajio and ship your package internationally using a courier service.

FAQ

About ajio.com Prices and Cost?

AJIO is an online shopping platform offering a diverse range of lifestyle and fashion merchandise, home, beauty, electronics, and other products. The prices on AJIO start from 199 for both men's and women's clothing, footwear, and accessories. They also offer discounts and a 30-day return policy. For certain items like bags, footwear, jeans, and shorts, there are specific price caps such as bags and footwear under 1499, jeans under 1199, and shorts under 699. Please note that these prices are subject to change and may vary based on the specific product, brand, and ongoing promotions or discounts on the site. AJIO does not currently levy any fee for browsing the platform. However, they reserve the right to introduce such fees in the future. Multiple payment options are available on AJIO including net banking, select credit and debit cards, AJIO Wallet, and cash on delivery.

FAQ

About ajio.com Popular Products and Services?

Ajio.com is a popular online shopping platform that offers a wide range of products and services. It features an extensive collection of clothing for men, women, and kids, including casual wear, ethnic wear, party wear, formal wear, and Indie wear collections. These collections are specially created by boutique designers from India and all over the world. In addition to clothing, Ajio also offers a diverse selection of footwear and accessories like bags, belts, jewelry, sunglasses, and hats.

The platform also provides beauty and grooming products, including skincare, haircare, makeup, and personal care items. For home essentials, Ajio offers products like blankets, cushions, pillows, rugs, carpets, mats, curtains, kitchenware, dining sets, stationery, home decor items, and more.

What sets Ajio apart from its competitors is its unique selling proposition - a curated collection of handpicked styles from top Indian and international brands, as well as a platform that promotes emerging designers and artisans. This dedication to showcasing both well-known and upcoming talent gives Ajio a clear advantage, allowing customers to find and embrace their individuality through fashion.

Ajio is known for its good fabrics, modern designs, and attractive offers. It has become a trusted name for fashion-conscious people who want quality, variety, and a great shopping experience. It has done this by constantly coming up with new ideas, providing excellent customer service, and staying on top of the latest trends.

FAQ

ajio.com Return Policy?

AJIO's Return Policy allows customers to return their purchases within a 30-day window from the time of delivery if they are not satisfied with the product quality or if they received a damaged or wrong item. The return and exchange of purchased Products shall be carried out by AJIO’s reverse-logistics partners or its own delivery executives.

As for the Shipping Policy, AJIO offers shipping across India with an additional fee determined by weight and volume of the order. They also deliver products internationally but only to select countries with predetermined shipping charges. AJIO makes all commercially reasonable endeavours to ensure that the Products are delivered to Users in a timely fashion. Users are required to enter their pin-code details to verify if deliveries can be carried out in their areas. If the area where the User wishes that the purchased Products be delivered is not within AJIO’s recognised delivery network, AJIO will not be able to process the order further. Prior to making payments on the Platforms for the purchase of Products, the User will be prompted to provide a shipping address. While entering shipping address details, the User should ensure to provide correct, complete and accurate information along with sufficient landmarks in order to aid identification of the address. Any failure in delivering the purchased Products arising out of the User’s failure to provide correct, complete and accurate information shall not hold AJIO liable at any point in time.

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